The three dimensions of E-Government


There are three types of dimensions incorporated within the realm of E-Government according to Arild Jansen (2005) which are, the democratic dimension(e-democracy), service dimension (e-service), and the administrative dimension (e-administration). The democratic dimension is how the people who elect the officials get in contact with them and voice their opinion on certain matters. This has changed so much within the last twenty years because their are dedicated webpages out there to look up and find your local congressman (or woman) and directly email them any concerns. This was not something you could do twenty years ago and is a direct move forward in the name of e-Government which makes the new technology work for the people. The old saying work smarter not harder is quote that directly relates to this type of style of governing the people and in many cases can reach more people. The service dimension is relating to the service side that public agencies administer to the public. A big example of this was a video about a program called "Esri Community Analyst" which takes all of the publicly readily available data and displays it on a live interactive map.
This program allows you to collect all of the data and export it and also import data to show the different demographics of different neighborhoods and cities all across the nation. This technology will prove to be very useful in the coming years as you can see what sections of city need more upkeep and see different things such as income per household and crime rates to name a few. Again with the increase of technology and now with the implementation of it within the government it can help make things a little easier for the public sector. One thing in particular I would point out is that citizens can post on the map about graffiti directly and the public works of that city will be notified with pictures and where exactly it is so that they will be able to handle the situation. Creating a system like this gives out access to public information in one convenient location and this is data that should be readily available to the citizens. 

Finally the administrative dimension speaks on the management work and how to improve it through the e-governance system. Another mapping system the geographical information system (GIS) runs reports directly to the public administrators in charge of making public decisions and can easily have reports ready for management to convey to the public and to other members to pass on the information. In a sense this system (GIS) provides a snapshot of their jurisdiction and allows those in charge to have a clear non biased view of what is going on within their district making it far easier on management to make decisions. Previously there would have to be survey teams sent out and much research done to find out the make up of the city but now it is a few clicks away thanks again to the up and coming e-governance. 


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